Of Interest: So You Think You Know What Your Readers Want?

by Yoel Strimling

Do you know what your readers really want from the documentation you send them? You might think you are giving them high-quality documentation, but do your readers agree with you? Have you asked them?

On 13 October 2021 at 1200 PM EDT (click here for your local time zone), join me as I present data from an applied research study that proposes a preliminary, focused, clearly defined, and reader-oriented model for collecting meaningful and actionable feedback to improve documentation quality and increase reader satisfaction.

In this interesting and interactive talk, we will get some clear, research-based takeaways that we can use to:

  • Collect meaningful and actionable feedback
  • Provide reliable methods and metrics for measuring documentation quality
  • Create a common documentation quality terminology
  • Help writers understand what is important to readers

This is a joint STC Technical Editing SIGSTC Santa Barbara, and STC Los Angeles event, and is open to members and non-members. To register for this event, click here.

STC Summit 2021 Session Roundup and Recommendations

UPDATED 18 AUGUST 2021: Access to Summit OnDemand has been extended to 30 September 2021.

By Marcia Shannon

Even though the live virtual Summit is now history, STC is still offering Summit OnDemand with access to recordings of all of the Featured Speaker sessions, education sessions, and exhibitors on the virtual Summit platform. Access to all of these goodies will be available through 31 August 2021.

I believe this would be a good education investment for anyone interested in improving their technical communication skills. To help you decide whether to spend the money to access all of the recordings, here are some of my recommendations, based on my favorite sessions. I hope you find these recommendations useful whether you are catching up on sessions you could not attend in June or attending the virtual Summit for the first time.

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Of Interest: The Phases of Successful Freelance Technical Editing

Freelance technical editing can prove a rewarding career choice once you understand the subtle distinctions of the various flavors of the profession. Most substantial editorial workflows fall into seven phases, from acquisition editing to proofreading. Most freelance editors are stronger at some phases than at others.

On 7 July 2021 at 11 AM PDT (click here for your local time zone), STC Fellow Avon Murphy will present a session that will help you learn how to discover which phases best suit your temperament and skill set, and find more satisfaction in your freelancing career.

He will give some tricks of the trade that can help you make an impact in each type of editing. The result will be clients who understand what you’re doing at any point in the development of their projects, not to mention more focused and helpful editing.

To register for this event, click here.

Meet the Technical Editing SIG at the STC Summit 2021!

UPDATED: THE OPEN HOUSE IS FROM 12:45 TO 1:30 PM EDT.

Want to find out more about the STC Technical Editing SIG?

Want to meet and network with other technical editing practitioners?

Want to hear about the cool things we’re up to in the SIG – and maybe participate in them as well?

Come to the STC Technical Editing SIG Virtual Open House on 9 June 2021 from 1 – 1:45 PM EDT (click here for your local time)! The Zoom link is:
https://zoom.us/j/95239076337?pwd=Wi9RTWdwbkEyYllHUllJWTVQaENiQT09

Of Interest: Presentations at STC Summit 2021

STC’s Technical Communication Summit is the premier conference for technical communication education and networking. The Summit attracts many attendees and exhibitors over a three-day period (7-9 June 2021), and brings together like-minded individuals to grow in their knowledge of the technical communication field.

As in past years, members of the Technical Editing SIG will be presenting talks at the Summit. To help you easily find them, we’ve put together a list. Please attend and encourage our members! (To register for the Summit, click here.)

Continue reading “Of Interest: Presentations at STC Summit 2021”